Cloud SDK PHP Drops or Moves Images

GroupDocs.Conversion Cloud Product Family
1

We have an XLS file which will print-to-pdf just fine in Excel, but when run through the SDK, the header image, embedded into the spreadsheet, is moved downward or removed altogether in the resulting PDF.
I’ve confirmed this in online tool as well at: Online file conversion | Free GroupDocs Apps

Screenshot by Lightshot vs. Screenshot by Lightshot
and
Screenshot by Lightshot vs. Screenshot by Lightshot

Any ideas how to troubleshoot this?

2

Hi, @allegro, please attach also the input file, or file that can be used to reproduce the problem

3

Sure thing @sergei.terentev, please try these.
Excel Files.zip (162.4 KB)

4

Thanks, @allegro
We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): CONVERSIONCLOUD-584
5

@sergei.terentev, have you made any progress on this issue or is there a way I can find updates on the ticket?

6

Hi, @allegro, the issue is confirmed. The misplaced image in MRDS-Mileage2024.xlsx to pdf conversion, will be fixed in next version, the missing image in AOS-Mileage2024.xlsx fix is unavailable right now, so, ETA is undefined, but it will be fixed in one of future versions

7

The issues you have found earlier (filed as CONVERSIONCLOUD-584) have been fixed in this update. This message was posted using Bugs notification tool by sergei.terentev