Free Support Forum - groupdocs.cloud

Error occurred in comparing Word documents - Operation failed

Hi,

I’m benchmarking a few comparison APIs and simply trying to call a basic comparison with the swagger after having uploaded my two word files to the storage area.

I POST the following body to https://api.groupdocs.cloud/v2.0/comparison/comparisons but only seem to get an error:

Query:
{
“SourceFile”: {
“FilePath”: “nt1.docx”
},
“TargetFiles”: [
{
“FilePath”: “nt2.docx”
}
],
“OutputPath”: “nt-result.docx”
}

Response:
{
“error”: {
“code”: “error”,
“message”: “Error occurred in comparing Word documents”,
“description”: “Operation Failed.”,
“innerError”: {
“requestId”: null,
“date”: “2020-08-31T16:32:35.2554475Z”
}
}
}

Any clue on the error?

Thanks

@Bthms

We have tested the scenario with sample Word document and unable to reproduce the issue. Please share your sample documents here, we will investigate the issue and will share our findings with you.