Internal error: Exception of type 'System.OutOfMemoryException' was thrown

Could you please suggest what is the max size you have tested a self hosted version of GroupDocs.Conversion Cloud, also the min memory requirement for this

Hi, we have tested about 100MB files, but not Excel format. The memory consumption depends of document format and it’s content. If you share a file that need to be tested, we can perform a conversion test for you.

Can we connect over a call to discuss this further! as we are paid customer and we need this functionality for our use case.

also is there a way to enable logs i just see

info: GroupDocs.Conversion.Cloud.Web.Startup[0]
The license has been set.
Hosting environment: Production
Content root path: /app
Now listening on: http://[::]:80
Application started. Press Ctrl+C to shut down.

Sorry, we (free forum support and product dev team) do not provide calls. Paid support is a separate service at https://helpdesk.groupdocs.com

I will create an investigation ticket about logs and will let you know about results

@sopan09
We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): CONVERSIONCLOUD-589

Hi, we have added a log option to the self-hosted version: please set this env var LOG_API_REQUESTS : “true” to enable logging of all requests.