ODP and PPT family fails in 24.2-alpine

GroupDocs.Total Cloud Product Family
1

Hello,
I’v recently started testing the new 24.2-alpine version of GroupDocs conversion.
and experienced multiple failures with the following message: “Font ‘?’ cannot be found”

attached are some of this files.
Archive.zip (2.3 MB)
Archive.zip (2.30 MB)

2

@danibk

Could you please share the conversion code as well? Are you evaluating the API in trail mode (without license)?

3

Hi Atir,
Im using a Swagger generated client for Go, with “groupdocs/conversion-cloud:24.2-alpine”.
Can’t you reproduce it on your side?

In addition, now I see that even files that does not fail conversion, are missing the text when converted to PDF.

Archive.zip (1.5 MB)
Archive.zip (1.45 MB)

4

@danibk
We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): CONVERSIONCLOUD-570
5

Please try
groupdocs/conversion-cloud:24.5b-alpine

6

The issues you have found earlier (filed as CONVERSIONCLOUD-570) have been fixed in this update. This message was posted using Bugs notification tool by sergei.terentev