Free Support Forum - groupdocs.cloud

API cloud EU server: Signed contracts hang showing "Signing your envelope" to users


#1

Hi we have had this problem since 11am today - Have tried a few test examples - about 40 users affected in past 2 hrs.

Hangs at this stage forever so contract is never actually signed on Groupdocs side or returned to us.

This was 11am GMT.


#2

Hi @Michael_Dewing We are sorry for this issue. The issue is fixed, please try again.

Best regards.


#3

Thanks for the quick response Pavel. Yes it is working again.


#4

Hi @Michael_Dewing Thank you for notification. If you will need any help please feel free to contact us.

Best regards.