Apps.groupdocs.com overview hangs

GroupDocs.Conversion Cloud Product Family
1

We are still using the old group ConvertDocument API method. We need to periodically go to apps.groupdocs.com to do some cleanup. The site was always very slow in response, but now hangs completely. Is there anyone that can help? We already tried different browsers on different laptops.

apps.groupdocs.com dashboard hangs.png (370.0 KB)

2

Hello @cloud.techxx

Thanks for your request, сould you try again?

3

Hi Igor, thank you very much. It is working again.

4

Igor, the site is working and responsive now. I can see that the files are removed. However the storage is still full, so we can’t do any conversions. And we can’t do any cleanup:

image.png (190.4 KB)

5

Hi @cloud.techxx,

Thanks for your request, we are looking into the issue.

6

@cloud.techxx,

The issue is fixed, please check.
Thanks.

7

Hi Igor,

I can see the storage size is 0% again. Thank you very much for you help!

8

Hi @cloud.techxx

Thanks for confirming, feel free to to contact us in case any issue!