Cant query conversion failures

If Im trying to convert a pdf file using the Docker, with license as so:
docker run -p 8080:80 -v $(pwd)/data:/data
-e LICENSE_PUBLIC_KEY=“xxx”
-e LICENSE_PRIVATE_KEY=“xxx”
–name conversion_cloud groupdocs/conversion-cloud:23.2

and I get:
{
“requestId”: “xxx”,
“error”: {
“code”: “internalError”,
“message”: “Value cannot be null. (Parameter ‘pdfObject’)”,
“description”: “Operation Failed. Internal error.”,
“dateTime”: “2023-12-04T17:54:06.5902791Z”,
“innerError”: null
}
}

This response is not informative for me, to understand what is wrong with the file.

how can I get more information I can provide to you, with out sharing the file?

@danibk

I am afraid it is difficult to reproduce the issue with another file. If your file has sensitive data, then you can share it via a private message.