Cloud conversion - FileApi timeout errors

Hello, we have been getting timeout errors when uploading files to GroupDocs. This is preventing us from converting files since we cant upload them or font files.

Error message
System.Net.WebException: The operation has timed out

Code Sample
var configuration = new Configuration(AppSettings.GroupDocsAppSID, AppSettings.GroupDocsAppKey);

            var fileApi = new FileApi(configuration);
            //Upload fonts
            var fontFileName = System.IO.Path.Combine(AppSettings.SentinelResourcesFolder, "symbol.ttf");
            using (var fileStream = File.OpenRead(fontFileName))
            {
                var wordfileRequest = new UploadFileRequest($"Fonts/{Path.GetFileName(fontFileName)}", fileStream);
                var responseUpload = fileApi.UploadFile(wordfileRequest); // this times out
            }

Hi, @flopez4, I have notifications from a monitoring system about network failtures at the time, you’ve posted request, but now it looks working good. Please retry your request and respond if the error still persists.