I’m using the API endpoint via nodeJs and I’ve noticed that the file takes a while. Anyone has experience with large file pdf?
Example file - https://drive.google.com/file/d/1B1pwCUyQmy7RHSdTYZS8oqNg6Krz_I5E/view?usp=share_link
I’m using the API endpoint via nodeJs and I’ve noticed that the file takes a while. Anyone has experience with large file pdf?
Example file - https://drive.google.com/file/d/1B1pwCUyQmy7RHSdTYZS8oqNg6Krz_I5E/view?usp=share_link
There are different factors that affect document processing, like file size, structure, and network resources. However, we have opened the following new ticket(s) in our internal issue tracking system to investigate your shared document and will share our findings with you accordingly.
Issue ID(s): CONVERSIONCLOUD-508
Ok thanks! Is there a way I can know more deep what are the contributing factors? Wanted to see how we can improve things on our end at the same time.
Hi, just wanted to follow up on this one?
I am afraid we recently logged your ticket. It is still pending investigation. We will notify you as soon as we complete the issue’s investigation.