Convert PDF to DOC in Python adds paragraph boundaries

GroupDocs.Conversion Cloud Product Family
,
1

We are using groupdocs to convert PDF to Doc. Initially, it was fine but in recent conversion, word document has a boundary over every paragraph. Which is causing difficulty in editing doc for our customers.

We need an urgent response to this. So that we can switch to a different tool soon if there is no solution.

2

@lanidigital

Please share following details and we’ll look into this scenario:

  • API platform that you are using (Java or .NET)
  • API version (e.g. 20.10, 21.1)
  • Source and output files
  • Sample code you wrote for this conversion
3

@Atir_Tahir

  • Platform is Django/Python
  • groupdocs-conversion-cloud==21.4.1

SAMPLE CODE:

`

 try:
    convert_api = groupdocs_conversion_cloud.ConvertApi.from_keys(app_sid, app_key)
    file_api = groupdocs_conversion_cloud.FileApi.from_keys(app_sid, app_key)
    settings = groupdocs_conversion_cloud.ConvertSettings()

    settings.file_path =str(pdfpath)
    settings.format = "docx"
    settings.output_path = "asknd.docx"

    loadOptions = groupdocs_conversion_cloud.PdfLoadOptions()
    loadOptions.hide_pdf_annotations = True
    loadOptions.remove_embedded_files = False
    loadOptions.flatten_all_fields = True

    settings.load_options = loadOptions

    convertOptions = groupdocs_conversion_cloud.DocxConvertOptions()

    settings.convert_options = convertOptions


    request = groupdocs_conversion_cloud.ConvertDocumentRequest(settings)
    #print("settings",request)
    response = convert_api.convert_document(request)`
  • Sorry, Files cant be attached as they are legal documents. But as I explained earlier we are converting PDF to Word document. I have uploaded a image of the actual issue.
    Screenshot from 2021-09-23 23-38-15.png (18.6 KB)
4

@lanidigital

We have already noticed the issue and logged a ticket CONVERSIONCLOUD-393 for resolution. We have linked your post to the issue and will update you as soon as it is resolved.

5

Thanks for your reply @tilal.ahmad. What is SLA for the resolution?

6

@lanidigital

Hopefully, if everything works as per plan then we will be able to provide you the solution in an upcoming release of GroupDocs.Conversion Cloud 21.10.

7

The issues you have found earlier (filed as CONVERSIONCLOUD-393) have been fixed in this update. This message was posted using Bugs notification tool by sergeiterentev