Getting error when performing JoinRequest: "No space left on device : '/tmp/ml43wrrp.1q2'"

GroupDocs.Merger Cloud Product Family
1

Hi,

Last Monday, I get an internal error from the service and this persisted till today. It happens at every pptx joinrequest. See error below from the request:

{'requestId': 'dc6d50d7-3ea3-47c2-8643-be580369db25', 'error': {'code': 'internalError', 'message': "No space left on device : '/tmp/ml43wrrp.1q2'", 'description': 'Operation Failed. Internal error.', 'dateTime': '2026-04-13T09:30:09.4739355Z', 'innerError': None}}

Seems similar to: com.groupdocs.cloud.merger.client.ApiException: No space left on device : '/tmp/5on2beal.4qk'

When can we expect the service to work again?

Kind regards,
Marco

2

@AlphaRainbow
We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): MERGERCLOUD-97
1 Like
3

Greetings, @AlphaRainbow , the issue is fixed, the API works now. Please try again.

1 Like
4

Yes, everything works. Thanks :slight_smile:

5

You welcome!

6