The annotation is not working on our website clients.imglicensing.com/
We get Annotation quota exceeded error when trying to display the file in viewer or annotation tool.
The issue is when trying to call method GetAnnotationCollaborators of GroupdocsService class.
I had raise the ticket as well before https://forum.groupdocs.com/t/groupdocs-upgrade/7399
If required can provide the user id and private key to verify the subscription.
If the tool needs to be upgraded to latest version, please also provide the license file.
I am open for a call if required.