Groupdocs credit balance checking

Troy_Juddoc · October 30, 2024, 10:03am

Hi Guys,
My application intend to do a checking the credit balance for all 3rd services. How I can make an API call for groupdocs to check my credit balance?

Please help me with that

Best regards,
Troy Juddoc

vladimir.litvinchik · October 31, 2024, 11:19am

@Troy_Juddoc

I’m sorry for the delayed response. May you please clarify if you’re using Cloud API or self-hosted version?

Troy_Juddoc · October 31, 2024, 12:02pm

Hi @vladimir.litvinchik
It’s cloud version

vladimir.litvinchik · October 31, 2024, 12:07pm

@Troy_Juddoc

Unfortunately, we do not have such an API method at the moment. I’m looking into whether we can address this.

sergei.terentev · November 5, 2024, 2:23pm

@Troy_Juddoc
We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): CONVERSIONCLOUD-595

Troy_Juddoc · November 5, 2024, 2:25pm

Thanks a lot guys. It’ll help me with your information to decide what need to do

sergei.terentev · November 15, 2024, 11:49am

Hi, the feature for getting Balance using API was discussed and planned for implementation

Troy_Juddoc · June 20, 2025, 10:28am

Hi guys, how is it going on? Is it possible for me to use

sergei.terentev · June 20, 2025, 11:01am

Hi, @Troy_Juddoc ,
We have implemented getting BilledApiCalls value in license consumption method, in our GroupDocs Cloud products: Conversion.Cloud, Viewer.Cloud, Merger.Cloud, Signature.Cloud.
Here is an example how to retrieve it using SDK for .Net.

Using the BilledApiCalls value, it’s possible to estimate credits consumption using pricing guide