We believe this API issue may also be related to the clients having to keep reopening the e-signs, and the signatures are blank.
Please review screencast. Signatures are blank and keep having to be reloaded:
We can not afford $1499 a month and have not made any recent code updates that our team is aware of. Is this an error?
Please provide the API logs so we can troubleshoot.
Sent from my mobile device. Please excuse any typographical errors.
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