Help!

GroupDocs.Translation Cloud Product Family
1

Hi , it’s possible to have support to translation PDF ( en to other language) ?
How I must do it?
I want test with postman and after compile java class.
Now I receive error 401 , Bearer error=“invalid_token”, error_description=“The issuer ‘https://api.groupdocs.cloud’ is invalid” , but the token is correct.

Can you help me for create correct postman request

Thank You

2

@enrico.fiorini
We are aware of this issue, the corresponding team is working on it, and it will be fixed quite soon, so kindly try later today. Also pay attention that you should provide as a value for “Authorization” key “Bearer {your_token}” not just obtained token.

3

Thank you very much , but the problem is present to many days. I try later today.
Hi.

4

Hi, when should the problem be resolved? I tried this morning and got the same error.
Thank You very much!
best regards

5

@enrico.fiorini
I forwarded your issue to the team, that is responsible for development and support of authentication in groupdocs.cloud. Currently there is no problem on their side. I would like to ask you to kindly share the details of your POST request to https://api.groupdocs.cloud/v2.0/translation/pdf

6

Hi, thanks
I forward you the token request and the PDF translation request without reference, but my test was done to verify the connection.
Best regards

Enrico

POST https://api.groupdocs.cloud/connect/token: {
“Network”: {
“addresses”: {
“local”: {
“address”: “192.168.1.221”,
“family”: “IPv4”,
“port”: 50485
},
“remote”: {
“address”: “74.113.210.20”,
“family”: “IPv4”,
“port”: 443
}
},
“tls”: {
“reused”: false,
“authorized”: true,
“authorizationError”: null,
“cipher”: {
“name”: “TLS_AES_128_GCM_SHA256”,
“standardName”: “TLS_AES_128_GCM_SHA256”,
“version”: “TLSv1/SSLv3”
},
“protocol”: “TLSv1.3”,
“ephemeralKeyInfo”: {},
“peerCertificate”: {
“subject”: {
“commonName”: “api.groupdocs.cloud”,
“alternativeNames”: “DNS:api.groupdocs.cloud”
},
“issuer”: {
“country”: “AT”,
“organization”: “ZeroSSL”,
“commonName”: “ZeroSSL ECC Domain Secure Site CA”
},
“validFrom”: “Jan 21 00:00:00 2025 GMT”,
“validTo”: “Apr 21 23:59:59 2025 GMT”,
“fingerprint”: “E7:2E:77:69:15:69:E8:64:38:05:BC:71:09:2F:A5:2C:02:E0:F9:D1”,
“serialNumber”: “1fb00ea159d0c5c85380ecd314ff7051”
}
}
},
“Request Headers”: {
“content-type”: “application/x-www-form-urlencoded”,
“user-agent”: “PostmanRuntime/7.43.0”,
“accept”: “/”,
“cache-control”: “no-cache”,
“postman-token”: “4f1f8bf9-33a1-4b23-9c0e-5372f4b99915”,
“host”: “api.groupdocs.cloud”,
“accept-encoding”: “gzip, deflate, br”,
“connection”: “keep-alive”,
“content-length”: “123”
},
“Request Body”: {
“grant_type”: “client_credentials”,
“client_id”: “a2780c6e-89c8-4b33-9da2-7d603a898cc9”,
“client_secret”: “d0c07818c712b1b5096d3d13ce5d26f6”
},
“Response Headers”: {
“date”: “Fri, 21 Feb 2025 13:36:01 GMT”,
“content-type”: “application/json; charset=UTF-8”,
“transfer-encoding”: “chunked”,
“cache-control”: “no-store, no-cache, max-age=0”,
“pragma”: “no-cache”,
“x-robots-tag”: “noindex, nofollow”,
“x-cluster”: “cloud-02”,
“content-encoding”: “br”,
“x-lb”: “TLR”
},
“Response Body”: “{"access_token":"eyJhbGciOiJSUzI1NiIsInR5cCI6IkpXVCJ9.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.ovBlrG4Lmx5_G6gwddMmoHvgUoqC1HXKPo40Y32AFNbQJp0QtoGYdJsMWZsIPE3NeuoiiBs_tFAA_7_BWJwKeH3PAwP5q_SucCfMQLJtbgP6WklosOoZoLi9lCqtaym_ejX4645t6E82QHjb6RvJS1e1RBRW6V-G2bpiJWiIb0l423EviQbBayiXU6F24ddbZhVDjMgwcWpC8dI3X306DOsEOHcuHk9xNXhN6XTyFlZR1BYqxaiAoKUzcWHLztX-I_iHzzZfObe2Q1jgQlLAzwbHmUM1IAhL-XcMI9YtGdCRgg5IzqjggbSUOYcKKVJKDEWEhAiDUI3l79LZD8juXA","expires_in":3600,"token_type":"Bearer"}”
}

POST https://api.groupdocs.cloud/v2.0/translation/pdf: {
“Network”: {
“addresses”: {
“local”: {
“address”: “192.168.1.221”,
“family”: “IPv4”,
“port”: 50485
},
“remote”: {
“address”: “74.113.210.20”,
“family”: “IPv4”,
“port”: 443
}
},
“tls”: {
“reused”: false,
“authorized”: true,
“authorizationError”: null,
“cipher”: {
“name”: “TLS_AES_128_GCM_SHA256”,
“standardName”: “TLS_AES_128_GCM_SHA256”,
“version”: “TLSv1/SSLv3”
},
“protocol”: “TLSv1.3”,
“ephemeralKeyInfo”: {},
“peerCertificate”: {
“subject”: {
“commonName”: “api.groupdocs.cloud”,
“alternativeNames”: “DNS:api.groupdocs.cloud”
},
“issuer”: {
“country”: “AT”,
“organization”: “ZeroSSL”,
“commonName”: “ZeroSSL ECC Domain Secure Site CA”
},
“validFrom”: “Jan 21 00:00:00 2025 GMT”,
“validTo”: “Apr 21 23:59:59 2025 GMT”,
“fingerprint”: “E7:2E:77:69:15:69:E8:64:38:05:BC:71:09:2F:A5:2C:02:E0:F9:D1”,
“serialNumber”: “1fb00ea159d0c5c85380ecd314ff7051”
}
}
},
“Request Headers”: {
“authorization”: “Bearer eyJhbGciOiJSUzI1NiIsInR5cCI6IkpXVCJ9.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.ovBlrG4Lmx5_G6gwddMmoHvgUoqC1HXKPo40Y32AFNbQJp0QtoGYdJsMWZsIPE3NeuoiiBs_tFAA_7_BWJwKeH3PAwP5q_SucCfMQLJtbgP6WklosOoZoLi9lCqtaym_ejX4645t6E82QHjb6RvJS1e1RBRW6V-G2bpiJWiIb0l423EviQbBayiXU6F24ddbZhVDjMgwcWpC8dI3X306DOsEOHcuHk9xNXhN6XTyFlZR1BYqxaiAoKUzcWHLztX-I_iHzzZfObe2Q1jgQlLAzwbHmUM1IAhL-XcMI9YtGdCRgg5IzqjggbSUOYcKKVJKDEWEhAiDUI3l79LZD8juXA”,
“content-type”: “application/json”,
“user-agent”: “PostmanRuntime/7.43.0”,
“accept”: “/”,
“cache-control”: “no-cache”,
“postman-token”: “9043e9b2-4ec8-466b-b31b-c090be0a8e2c”,
“host”: “api.groupdocs.cloud”,
“accept-encoding”: “gzip, deflate, br”,
“connection”: “keep-alive”,
“content-length”: “279”
},
“Request Body”: “{\r\n "sourceLanguage": "en",\r\n "targetLanguages": ["it"],\r\n "originalFileName": "NameCheck_CBI_Interface_Agreement_v3.0_Draft.pdf",\r\n "url": "",\r\n "origin": "api-request",\r\n "savingMode": "Files",\r\n "outputFormat": "pdf",\r\n "preserveFormatting": true,\r\n "pages": [200]\r\n}”,
“Response Headers”: {
“server”: “nginx/1.19.9”,
“date”: “Fri, 21 Feb 2025 13:36:33 GMT”,
“content-length”: “0”,
“www-authenticate”: “Bearer error="invalid_token", error_description="The issuer ‘https://api.groupdocs.cloud’ is invalid"”,
“x-lb”: “TLR”
}
}