Pdf with white background converts to transparent png

GroupDocs.Conversion Cloud Product Family
1

This PDF, and several like it, when converted to png using groudocs convert cloud, end up with a transparent background. Any ideas why?
Text Alignment Test.pdf (11.1 KB)

Text Alignment Test.pdf_converted.png (4.3 KB)

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2

@cpopetz,
On my opinion, this is a bug. I have checked out the conversion and found that there is a BackgroundColor option, which has “white” color value by default and the output should have white background also. I think we should fix this and also add support BackgroundColor option to Conversion.Cloud as well.

We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): CONVERSIONCLOUD-604
3

Thanks Sergei.

4

Hi @cpopetz , the GD.Conversion Cloud v25.3 released. The background of output png is still transparent by default, but an option “BackgroundColor” was added, so please use it, just pass {“BackgroundColor”:“white”} in Convert options or use the option in any SDK.

5

Thanks @sergei.terentev !